Terms & Conditions & Hotel Cancellations Policy
Prepaid Hotel Reservations
- You acknowledge that Expo Royale pre-negotiates certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate is a combination of the pre-negotiated room rate for rooms reserved on your behalf by Expo Royale and the facilitation fee retained by Expo Royale to compensate us for our services. You authorize Expo Royale to book reservations for the total reservation price, which includes the room rate discussed, plus tax recovery charges, and service fees. You agree that your credit card will be charged by Expo Royale for the total reservation price.
- You acknowledge that Expo Royale does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Expo Royale pays to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice Expo Royale for tax amounts. The Hotel suppliers remit applicable taxes to the applicable taxing jurisdictions. Expo Royale does not act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Tax-ability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by Expo Royale to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, tax-ability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation or online hotel booking
Cancellation Policy
- Is providing a room accommodation reservation and online hotel booking to you and your company. Expo Royale provides such competitive room rates and service pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Thus, it is agreed that you are receiving services from Expo Royale for setting up, negotiating, arranging, confirming and providing the ability for you to receive pre-paid room accommodation reservations. Expo Royale will take every effort to adjust, change and seek our customer’s utmost satisfaction. **Disclaimer-Taxes and hotel service fees will be added to your final bill. Expo Royale understands that sometimes plans change.
- However, as mentioned, Expo Royale is able to offer such competitive pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Thus, changes made after final accommodation is agreed upon, but prior to 10 days before check in will not be assessed a fee. Any reductions due for changes or hotel cancellations will be applied as credit for customer’s next booking. Credit will expire if not utilized within 180 days of issue. In addition, should the entire reservation be cancelled you agree to pay a cancellation fee in the amount of 30% of the total cost of room accommodation. This cancellation fee reflects the Expo Royale services already performed on your behalf, monies already paid on your behalf and monies earned by Expo Royale for services deemed performed. Expo Royale reserves the right to waive this cancellation fee at any time, at its sole discretion on a case by case basis.
Privacy Policy
** Online Hotel Booking..
- Expo Royale believes in protecting your privacy.
- All Expo Royale customers are entitled to complete privacy and will not have their information sold, shared, or distributed in any manner.
